Managed Print Services is booming with both small and large businesses vying for a slice of this market. The copier and print industries have combined over the past ten years, resulting in innovative products such as the multifunction printer.
Since these industries have merged, businesses find it increasingly difficult to manage their output devices. Managed printing services are rapidly growing and can help businesses lower their overall costs, increase productivity, reduce overheads, and decrease the burden on their internal staff.
There are many managed print service providers today, and each one offers unique benefits and solutions. Which of these ‘benefits’ or solutions will help you save money? It is becoming increasingly difficult to identify the best MPS providers that will provide you with the most efficient services and reliable products. Here are some tips to help you choose your managed print service provider.
Do they offer integrated services?
This is an important aspect to consider when choosing your provider. A provider of MPS services that provide integrated services to their customers not only offers the equipment and software, but also manages all aspects of print management, including maintenance, audits, printing, multifunction printers, and consumable replacements. Fully integrated services can save you both time and money.
Do they employ quality service technicians?
You are losing money every time a copier or printer interrupts your document workflow due to mechanical inoperability. It is important that service technicians who work for managed print services are professionally trained and certified.
They should be able to diagnose and repair your equipment quickly. Ask questions if you aren’t sure if the technicians are certified. It is not a bad idea to ask questions. But it is a mistake to avoid asking them. By asking such a simple question you are setting your company up to save money in the long run on repair costs and financial/productivity losses due to equipment downtime.